Jarvis Boards wants your online shopping experience to be enjoyable, simple, and successful. If you have any questions at any time before, during, or after your purchase please do not hesitate to contact us.

30 Day Try it Guarantee: Each board that we sign, date and number is a symbol of our commitment to producing the highest quality boards on the market. We are so confident that you will love your new board that we offer a 30 day money back guarantee on non-custom orders. If you don't love it, then you can send it back free of charge minus the return shipping costs. 

Boards: All wood SUPs are charged a flat rate of $60 for shipping. We will ship your board using a specialty freight carrier or UPS Freight which varies depending on the geographical region. Transit time is typically 4-6 days.  Of course, if you are in the Austin area, you can pick up your board free of charge.

For all international orders, please contact us prior to placing an order and we can provide a quote for shipping.  

All Other Products: All other domestic orders have a flat fee for shipping. Board bags are stitched to order and ship 3 to 4 weeks after ordering. All items typically ship within 2-3 days and are shipped using UPS Ground, USPS, or FedEx Ground.